[Wlug] USB disconnect; problem with keyboard being disconnected

E Johnson iris.gates at gmail.com
Sat May 26 13:59:18 EDT 2012


Oh, interesting. Never thought of that. I had plugged in:

One USB headset
one USB keyboard
one USB mouse, connected via USB extension cable
one USB connector for the scanner (which was not connected to the scanner,
just laying there)

I think that's about it. The keyboard has 2 USB ports which I never use.
(had problem even before this keyboard existed)

I think the keyboard shows up twice in lsusb because it has 2 USB ports.

Have been running on the new computer 4 hours now, moving stuff to the new
hard drive, & the problem migrated here --it's 99% probably the keyboard.
If I wiggle the wire where it enters the keyboard, the keyboard stops or
starts working. The error messages, which appeared on several different
sets of hardware & peripherals, 3 diifferent operating systems, also are
appearing in this new computer. I guess the rror messages are a separate
issue --a red herring.

Too bad; I really, really like this keyboard, but they don't make this
model any more.

I guess it's Solved, or sorted out, anyway. 1) Need keyboard; 2) deal with
error messages another time.

Thanks very much!

Liz J

On 26 May 2012 11:29, <kstratton at fastmail.us> wrote:

>
>  I am not an expert on USB or linux for that matter, although I am
> currently trying to grop the USB spec so that I can develop a USB devce to
> attach to the bus.
>
>  From what I am looking at, it looks liks you are loosing and reconnecting
> much more than just you keyboard.  Do you have many USB powered devices
> plugged in the motherboard?  Is it possible to move them on to a powered
> USB hub?  Doing this would reduce the load on the 5V supplied by the
> USB connectors.  This is really a shot in the dark and is somthing I would
> try only if I had a USB hub laying around.
>
>
>
>  On Sat, May 26, 2012, at 10:32 AM, E Johnson wrote:
>
> We have a problem here with keyboard being disconnected many times/day.
>
> If I unplug the USB connector, then plug it in again, this works some of
> the time, but not always.
>
> If re-plugging it in does not work, then if I plug in the keyboard at a
> different port, it sometimes starts working again, but not always.
>
> The front USB ports seem a little stretched out; sometimes wiggling the
> connector temporarily fixes the problem, but not always. The back USB
> connectors seem nice & snug, but the problem does also happen when plugged
> in back there.
>
> This is output of lsusb:
>
> Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 002 Device 007: ID 046d:c062 Logitech, Inc.
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 001 Device 003: ID 047f:c002 Plantronics, Inc.
> Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 006 Device 085: ID 0566:3013 Monterey International Corp.
> Bus 006 Device 084: ID 0566:3020 Monterey International Corp.
> Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>
> The keyboard is the Monterey thing, why it's in there two times I have no
> clue.
>
> Sometimes the keyboard works normally for many days, then this
> disconnecting problem crops again, seemingly random. I can't identify a
> specific reason why this starts happening, or stops happening. But it's
> becoming more frequent now.
>
> I am not finding a solution in the forums (or maybe I am not searching
> with the right terms).
>
> I am getting zillions of repetitive error messages, a small sample of
> which is pasted here below.
>
> I had these same kind of messages since several years ago, on a different
> computer (different processor, mobo, case, mouse, keyboard & all) running
> an earlier version of my OS (Debian). I get similar messages here in a
> different computer, different keyboard & mouse, running Debian Squeeze.
>
> This computer is running Debian Lenny.  It is soon to be retired since I
> just built a brand-new one, but can't retire it until I migrate a whole lot
> of files to the new one & do some tweaking & installing various apps.
>
> Hope someone here has run across this issue & has found a way to solve it.
> I can't crawl under the table umpteen times/day to plug in a USB cable.
> Very frustratiing problem.
>
> Sample of error messages is below here. Ideas, suggestions would be
> greatly appreciated.
>
> Thanks very much,
> Liz J
>
> May 26 09:18:42 leonardo kernel: [3110102.417306] usb 6-2: USB disconnect,
> address 27
> May 26 09:18:42 leonardo kernel: [3110102.417306] usb 6-2.3: USB
> disconnect, address 28
> May 26 09:18:42 leonardo kernel: [3110102.749302] usb 6-2: new high speed
> USB device using ehci_hcd and address 29
> May 26 09:18:42 leonardo kernel: [3110102.901315] usb 6-2: configuration
> #1 chosen from 1 choice
> May 26 09:18:42 leonardo kernel: [3110102.901315] hub 6-2:1.0: USB hub
> found
> May 26 09:18:42 leonardo kernel: [3110102.901315] hub 6-2:1.0: 3 ports
> detected
> May 26 09:18:42 leonardo kernel: [3110103.009359] usb 6-2: New USB device
> found, idVendor=0566, idProduct=3020
> May 26 09:18:42 leonardo kernel: [3110103.009359] usb 6-2: New USB device
> strings: Mfr=10, Product=11, SerialNumber=0
> May 26 09:18:42 leonardo kernel: [3110103.009359] usb 6-2: Product: USB
> 2.0 HUB
> May 26 09:18:42 leonardo kernel: [3110103.009359] usb 6-2: Manufacturer:
> GENESYS
> May 26 09:18:43 leonardo kernel: [3110103.225358] usb 6-2.3: new low speed
> USB device using ehci_hcd and address 30
> May 26 09:18:43 leonardo kernel: [3110103.337358] usb 6-2.3: configuration
> #1 chosen from 1 choice
> May 26 09:18:43 leonardo kernel: [3110103.345360] input: HID 0566:3013 as
> /class/input/input2619
> May 26 09:18:43 leonardo kernel: [3110103.385357] input,hidraw2: USB HID
> v1.10 Keyboard [HID 0566:3013] on usb-0000:00:13.2-2.3
> May 26 09:18:43 leonardo kernel: [3110103.393363] input: HID 0566:3013 as
> /class/input/input2620
> May 26 09:18:43 leonardo kernel: [3110103.437358] input,hiddev97,hidraw3:
> USB HID v1.10 Device [HID 0566:3013] on usb-0000:00:13.2-2.3
> May 26 09:18:43 leonardo kernel: [3110103.437358] usb 6-2.3: New USB
> device found, idVendor=0566, idProduct=3013
> May 26 09:18:43 leonardo kernel: [3110103.437358] usb 6-2.3: New USB
> device strings: Mfr=0, Product=0, SerialNumber=0
> May 26 09:18:47 leonardo kernel: [3110107.977546] usb 6-2: USB disconnect,
> address 29
> May 26 09:18:47 leonardo kernel: [3110107.977546] usb 6-2.3: USB
> disconnect, address 30
> May 26 09:18:48 leonardo kernel: [3110108.269231] usb 6-2: new high speed
> USB device using ehci_hcd and address 31
> May 26 09:18:48 leonardo kernel: [3110108.417539] usb 6-2: configuration
> #1 chosen from 1 choice
> May 26 09:18:48 leonardo kernel: [3110108.421222] hub 6-2:1.0: USB hub
> found
> May 26 09:18:48 leonardo kernel: [3110108.421222] hub 6-2:1.0: 3 ports
> detected
> May 26 09:18:48 leonardo kernel: [3110108.529223] usb 6-2: New USB device
> found, idVendor=0566, idProduct=3020
> May 26 09:18:48 leonardo kernel: [3110108.529223] usb 6-2: New USB device
> strings: Mfr=10, Product=11, SerialNumber=0
> May 26 09:18:48 leonardo kernel: [3110108.529223] usb 6-2: Product: USB
> 2.0 HUB
> May 26 09:18:48 leonardo kernel: [3110108.529223] usb 6-2: Manufacturer:
> GENESYS
> May 26 09:18:48 leonardo kernel: [3110108.749082] usb 6-2.3: new low speed
> USB device using ehci_hcd and address 32
> May 26 09:18:48 leonardo kernel: [3110108.845832] usb 6-2.3: configuration
> #1 chosen from 1 choice
> May 26 09:18:48 leonardo kernel: [3110108.852599] input: HID 0566:3013 as
> /class/input/input2621
> May 26 09:18:48 leonardo kernel: [3110108.904715] input,hidraw2: USB HID
> v1.10 Keyboard [HID 0566:3013] on usb-0000:00:13.2-2.3
> May 26 09:18:48 leonardo kernel: [3110108.913547] input: HID 0566:3013 as
> /class/input/input2622
> May 26 09:18:48 leonardo kernel: [3110108.929554] input,hiddev97,hidraw3:
> USB HID v1.10 Device [HID 0566:3013] on usb-0000:00:13.2-2.3
> May 26 09:18:48 leonardo kernel: [3110108.929554] usb 6-2.3: New USB
> device found, idVendor=0566, idProduct=3013
> May 26 09:18:48 leonardo kernel: [3110108.929554] usb 6-2.3: New USB
> device strings: Mfr=0, Product=0, SerialNumber=0
>
>
>
>
>
>
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> --
>   kstratton at fastmail.us
>
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